My stay at Riu Palace Costa Mujeres was quite enjoyable. the luxurious amenities were a highlight, yet some aspects could use improvement. I appreciated the beautiful location and the attentiveness of the staff, but I found the dining options a bit limited at times.
Rooms
8.0
The room was spacious and beautifully decorated, featuring a fantastic ocean view. the only downside was the bathroom layout, which felt slightly cramped.
Service
7.0
The staff provided excellent service throughout my stay, always ready to assist. there were occasional delays during peak hours.
Location
8.0
The location was perfect, with stunning beach views and easy access to local attractions. though it felt a bit isolated from the bustling nightlife.
Dining
6.0
Dining options included varied cuisines, and I particularly enjoyed the grilled cheese sandwiches at the café. still, I wished for more vegetarian choices.
Facilities
7.0
Facilities like the 24-hour room service and housekeeping worked seamlessly, adding to the convenience. however, the fitness center could benefit from updated equipment.
Gerald
United States,
January
2025
6.8/10
My stay at Riu Palace Costa Mujeres was a blend of relaxation and exquisite dining. The beachfront location was stunning, perfect for soaking in the sun. However, the check-in process could have been smoother.
Rooms
8.0
The room was spacious and beautifully decorated, featuring a comfortable bed and a lovely balcony. The modern amenities made me feel right at home.
Service
7.0
While the staff were friendly, I found that the service at the pool could use some improvement. It took a while to get drinks, which was a bit frustrating.
Location
9.0
The resort is perfectly situated right on the beach, with amazing views of the ocean. I loved being so close to the shore for morning walks.
Dining
9.0
Dining at the resort was a highlight, especially the themed restaurants. The varied cuisine kept things exciting each night.
Facilities
8.0
The facilities were impressive, especially with the 24-hour room service and beautiful pools. I appreciated the attention to detail in the housekeeping.
Albert
United States,
January
2025
7.4/10
My stay at Riu Palace Costa Mujeres was good, with stunning ocean views and an impressive variety of dining options. However, I did encounter a few hiccups with service that impacted my experience a bit.
Rooms
9.0
The room was spacious and beautifully decorated, featuring a amazing view of the ocean. The Frette linens added a touch of luxury (I felt indulged every night).
Service
7.0
Service was a mixed bag; while some staff were friendly and eager to help, others seemed overwhelmed at times, particularly during peak hours at the restaurants.
Location
9.0
The resort's beachfront location was fantastic, providing easy access to the pristine white sand and turquoise waters (I loved my morning beach walks!).
Dining
8.0
Dining was one of the highlights! The fresh pasta at the Italian restaurant was exquisite (I think I could eat that every day).
Facilities
9.0
Facilities were great, especially with 24-hour room service that made late-night snacks feel like a treat (who doesn’t love that?).
Roger
United States,
January
2025
6.8/10
I had an overall stunning experience at Riu Palace Costa Mujeres. The beautiful beach and luxury facilities were highlights, although the dining service could have been a bit quicker during peak hours.
Rooms
9.0
My room was spacious and beautifully decorated, with modern amenities and a stunning ocean view. The daily housekeeping ensured everything was always pristine.
Service
7.0
The service was generally great, though I noticed a few delays with dining during busier times. The staff were friendly and attentive whenever we needed assistance.
Location
8.0
The location was perfect for a relaxing getaway, right on the beach and away from the hustle. The surrounding area offered some stunning views of the ocean.
Dining
6.0
I enjoyed a variety of dining options, especially the delicious cream cakes. However, the wait times for dinner could be improved as they were longer than I expected.
Facilities
9.0
The resort's facilities were impressive, with 24-hour room service and an extensive array of amenities that made my stay incredibly comfortable.
Joe
United States,
December
2024
5.0/10
My stay at Riu Palace Costa Mujeres was a mix of indulgence and disappointment. The location near Cancun's beautiful beaches was stunning, but the dining experience didn't quite hit the mark for me.
Rooms
8.0
My room was spacious and well-appointed, featuring luxurious linens that enhanced the experience. However, the lack of a balcony was a downside for enjoying the view.
Service
7.0
The staff was generally attentive and helpful, with bell staff efficiently handling luggage upon arrival. Yet, I found the housekeeping service inconsistent during my stay.
Location
9.0
The resort’s location was fantastic, just steps away from beautiful beaches and a short drive to local attractions. It was truly the highlight of my trip.
Dining
6.0
Dining options offered a variety of cuisines, but I found the quality of some dishes lacking, particularly the seafood. I expected more given the reputation of the resort.
Facilities
8.0
The amenities, including 24-hour room service and a well-maintained pool area, were excellent and added to the overall experience. Yet, the gym could use more modern equipment.
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